1st Line Technical Support Specialists with German Language

BULWORK™ FIRST IT/ ITES Recruitment Agency in Bulgaria is looking to recruit for one of its clients - a Leader in Delivery and Customer Service Area. For their office in Sofia the company wants to attract:

1ST LINE TECHNICAL SUPPORT SPECIALISTS WITH GERMAN LANGUAGE

Your main responsibilities will include:

* Handling/Answering customer requests through calls/e-mails/voice mails

* Incident Management of all reported issues

* Providing troubleshooting for customers in the following area: Windows Operating System, Microsoft Office 2003 / 2007, networking etc.

Main Requirements:

* Very good command of THE FOLLOWING LANGUAGES:

GERMAN

ENGLISH

* Excellent knowledge in Microsoft Office Applications (Word, Excel and Microsoft Outlook) and Windows operating systems

* Very good knowledge in networking and hardware

* Some experience in support center will be a great plus

* Bachelor/ Master Degree in Computer Science or related will be an advantage.

What will our Client offer you?

* Opportunity to work for big international Company

* Very good process training on Technical Support and Customer Skills (1 month)

* Excellent salary + additional benefits (including: lunch vouchers, health and life insurances, covered travel expenses)

* Relocation package for the hired candidates from abroad or from other cities in the country who will relocate in Sofia

* No night shifts! Free weekends!

Please, forward your application in English via e-mail DIRECTLY TO:

ana.valcheva@bulwork.com

Bulwork Bulgaria ltd. (license No 709/ 10.04.2007 exp. 10.04.2012 from MLSP)

Confidentiality of all applications is assured! Only short-listed candidates will be contacted!